Cookie Policy

Last Updated: December, 2024

Welcome to Southern Sky Safaris Ltd. This Cookie Policy explains how we use cookies and similar tracking technologies on our website, including tools for selling itineraries online, integrating Google Analytics, and leveraging Odoo ERP for operational purposes. This policy is designed to comply with the Data Protection Act 2019 of Kenya and international best practices.

If you have any questions about this policy, please contact us at [email protected].

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or other internet-enabled device) when you visit our website. They serve various purposes, such as ensuring website functionality, improving your experience, and enabling analytics and marketing activities.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

a. Essential Cookies

These cookies are necessary for the website’s core functionalities, including:

• Managing user sessions and preferences for the online itineraries sales platform.
• Ensuring secure login and data handling in our Odoo ERP integration.
• Allowing users to add products (itineraries) to their carts and complete purchases.

b. Performance Cookies

These cookies collect information about how visitors use our website. We use them to:

• Monitor and analyze website performance and traffic using Google Analytics.
• Understand popular pages and user behavior to enhance website usability.

c. Functionality Cookies

These cookies enhance the user experience by:

• Remembering user preferences, such as preferred itineraries and saved cart items.
• Providing personalized recommendations based on past interactions.

d. Targeting and Advertising Cookies

These cookies are used for marketing purposes, including:

• Displaying tailored ads to users based on browsing behavior.
• Integrating with Google Ads for remarketing campaigns.
• Tracking the effectiveness of advertisements and promotional offers.

e. Third-Party Cookies

Third-party cookies are set by external service providers, such as:

• Google Analytics: To analyze website traffic and user interactions.
• Odoo ERP: To manage e-commerce, customer accounts, and order processing.

3. Why We Use Cookies

We use cookies for the following purposes:

• Website Functionality: To ensure seamless operation of our online platform, including itinerary selection and checkout processes.
• User Experience: To remember your preferences and provide a personalized experience.
• Analytics: To gather insights into website usage and improve our services through Google Analytics.
• Marketing: To offer tailored advertisements and promotions that align with your interests.
• Data Security: To secure transactions and sensitive customer data within our Odoo ERP integration.

4. Managing Your Cookie Preferences

You have the right to manage your cookie preferences when using our website. Here’s how:

a. Consent Banner

When you first visit our website, a cookie consent banner will appear, allowing you to:

• Accept all cookies.
• Customize your cookie preferences.
• Reject non-essential cookies.

b. Browser Settings

You can also manage cookies via your browser settings:

• Block or delete cookies from your device.
• Adjust permissions for specific websites, including ours.

Please note that disabling cookies may limit website functionality, such as the ability to purchase itineraries.

5. Third-Party Services and Data Sharing

We use third-party services that may set cookies on your device:

Google Analytics

• Used to monitor website performance and gather insights into user behavior.
• Data collected includes IP addresses, session durations, and interactions.
• Learn more in the Google Privacy Policy.

Odoo ERP

• Used for managing our online sales, customer accounts, and payment processes.
• Cookies may be used to ensure secure login sessions and transaction completion.
• Learn more in the Odoo Privacy Policy.

6. Compliance with Kenya Privacy Laws

As per the Data Protection Act 2019 of Kenya, we uphold the following principles:

• Lawful Use: Cookies and data collection are used only for legitimate business purposes.
• Transparency: This policy provides clear information on how we use cookies.
• User Rights: You have the right to access, rectify, or delete personal data associated with cookies. To exercise these rights, contact us at [email protected].

7. Your Rights Regarding Cookies

Under Kenya’s data protection laws, you have the following rights:

• Access: Request details about personal data collected through cookies.
• Correction: Rectify inaccuracies in your data.
• Erasure: Request deletion of data collected through cookies, where applicable.
• Restriction: Limit processing of data under certain circumstances.
• Objection: Opt out of cookies used for marketing purposes.

To exercise these rights, please contact us at [email protected].

8. Changes to This Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or business practices. The latest version will always be available on our website.

9. Contact Us

For further inquiries or to exercise your rights, please reach out to us at:

Southern Sky Safaris Ltd
Malindi Complex Building, Ground Floor
P.O. Box 650, Malindi, Kenya 80200
Email: [email protected]